At Elvian, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order with us.
Information We Collect
When you use our website or place an order, we may collect:
- Full name
- Email address
- Mobile number
- Billing address
- Shipping address
- Order and purchase details
Payment Information
Payments may be processed through third-party payment service providers. Elvian does not intentionally store your complete card number, CVV, UPI PIN, or banking passwords on its own servers.
Payment information is handled by the applicable payment service provider according to its security and privacy practices.
Sharing of Information
We may share necessary information with trusted service providers such as:
- Payment processors
- Courier and logistics partners
- Website/technology service providers
- Customer support providers
- Government or legal authorities when required by law
We do not sell your personal information for unrelated purposes.
Data Security
We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain customer information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, process refunds, prevent fraud, and comply with applicable laws.
Children’s Privacy
Elvian products are intended only for adults aged 18 years and above. Persons under 18 are not permitted to purchase products from our website.
We do not knowingly collect personal information from children under 18 for the purpose of purchasing our products.
Policy Updates
We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last Updated” date.
Contact Us
For privacy-related questions, contact:
Elvian
Surat, Gujarat, India
Email: elviantoy22@gmail.com